Total Care Parts/Service
Manufacturing Production Support
SYNEO maintains a full-time staff of customer service and inside sales personnel to support replacement parts and spares inquiries and repair service needs. SYNEO maintains parts, bushings, and spares inventories to support its standard machine deployments and offers quick-turn, expedite scenarios to support customers in emergency situations.
In addition to spares support inventories, SYNEO also offers dedicated KanBan programs to customers with multi-machine deployments and predictable consumption patterns. SYNEO KanBan solutions allow SYNEO customers to reduce risk of operational impacts associated with consumable production tooling by having critical, application-specific tooling and spares in-stock available for expedited delivery.
With TotalCare, MMT complements application expertise and technical solutions with comprehensive service and support to revolutionize medical device manufacturing.