Customer Care

Service Programs

In today's manufacturing environment, self-performing service and maintenance are becoming increasingly difficult and costly. We are continuously evolving our service offerings in support of the growing and changing needs of our customers.

Our service programs:

  • eliminate downtime through preventive maintenance
  • ensure availability of all required parts and consumables
  • support your continuous training and application development needs

Glebar Service Programs

All of our service programs offer:

  • 24/7 phone support
  • remote diagnostics
  • field service
  • software upgrades
  • annual preventive health checks
  • formal training sessions

 

For the most comprehensive coverage, we recommend our Glebar Total Care program. In addition to the core offering, this plan also includes:

  • bi-annual preventive health checks
  • application and process development time
  • parts and services are covered throughout the program's duration

Glebar Total Care+

Glebar Total Care+ logo

Glebar's premier service offering combines a precision centerless or electrochemical grinder and our Glebar Total Care service program in one bundled package. We offer this service as part of our ongoing effort to establish, maintain, and grow value-added partnerships with our customers. Glebar Total Care+ strengthens your preventive maintenance program, application development, and training efforts, and supports your supply chain.

Service Program Benefits

24/7 Phone Support

Technical support anytime, reducing downtime.

Training Programs

Glebar offers flexible, customizable training programs tailored to fit your needs.

Service and Parts Covered

With Glebar Total Care, service and parts are included.

Preventive Health Checks

Glebar technicians will perform our multi-point inspection on your machine, make any necessary repairs or adjustments to ensure your machine operates as intented.

Expert Glebar Technicians

Our expert technicians are trained on all Glebar products. Their experience and knowledge will help to reduce downtime and improve productivity.

Software Upgrades

Regular upgrades ensure that your software is running quickly and smoothly, and that it is up to date with the latest features and technological advances.

Inquiry